How do I contact Discover by email?

If you're looking for answers about your Discover account or just want to talk to a friendly face then check out our guide to contacting Discover and its customers. We've got everything from how to get in touch with them if you need help logging into your account to what phone numbers they'll answer (and when).

Discover is one of the largest credit unions in the US, so it's no surprise that there are plenty of perks associated with being part of the family - not least of which is having access to their excellent banking services. If you'd like to find out more about these and other features, we've put together this handy FAQ section covering every aspect of Discover's range of products and services.

What address does Discover use?

Discover uses many different addresses depending on whether you’re talking about the company itself, its branches or some of its subsidiaries such as Card Services Network. For instance, most of its website will be hosted at discovercard.com. You can also visit the main Discover site at discoverbank.com, where you’ll see links to both the business’s social media pages and any special offers and promotions taking place right now.

In terms of physical locations, Discover has around 200 offices across the country and over 100,000 employees. These include large centers based in New York City, Los Angeles, Chicago, San Francisco, Dallas, Atlanta, Boston, Philadelphia, Washington DC, Houston, Miami, Denver, Seattle among others.

The majority of these are "branches" but Discover refers to its smaller-scale sites as “locations” instead. Each location typically covers two counties and each branch handles up to 50 people. Some larger branches may cover several states too.

Discover also owns various companies including Card Services Network (CSN) – the organization responsible for processing Discover Debit Cards, MasterCard PayPass cards, Visa payWave cards and American Express Serve debit cards. CSN is headquartered in Irvine, California and runs over 1,300 ATMs nationwide.

You might also come across Discover Financial Services (DFS), which provides financial advice to consumers and businesses alike. DFS was formed in 2012 after the merger between Discover and Capital One. It operates through over 15,500 independent financial advisers who provide services in 40 categories ranging from auto loans to mortgages. The company employs nearly 90,000 people worldwide.

Finally, if you want to speak directly to a human being rather than a machine, you should know that Discover currently maintains three separate telephone lines dedicated to dealing exclusively with inquiries regarding their accounts. Unfortunately, however, none of them offer real time assistance. Instead, you must first wait until someone gets back to you within the next four days. After that point, you’ll likely hear nothing further unless you make another inquiry.

As far as live chat goes, Discover doesn't allow users to get in touch via instant messaging software. In fact, only a handful of banks and lenders even bother offering this kind of functionality nowadays anyway. So if you really want to talk to someone immediately, you might consider using Twitter or Facebook Messenger instead.

Does Discover Bank have an online chat?

Unfortunately, Discover doesn't operate a live chat feature. However, it does offer an alternative way to receive quick responses to your queries thanks to its 24/7 phone line. As mentioned above, you won’t necessarily hear anything back from anyone on said line though – especially if you choose to leave a message.

Instead, you'll either need to wait for a member of staff to return your call or try calling again during peak times. Peak periods tend to occur between 10am and 4pm ET Monday to Friday and 9am to 3pm ET Saturday.

When you finally do reach someone, don't forget that you'll still need to ask about things like overdraft limits, monthly payments, late fees, etc. Not doing so could lead to unexpected charges appearing on your statement without warning. This isn't something that happens often, thankfully, but it's best to avoid the risk altogether.

How do I talk to someone on Discover?

There are five ways you can get in touch with a Discover representative. First off, you can send them a letter or email asking specific questions. Second, you can pick up the phone and dial their local office, although this option probably isn't worth considering given that most Discover branches aren't open outside normal working hours.

Thirdly, you can use Discover's website to fill in forms and submit requests. While this is certainly convenient, you shouldn't expect immediate results because the web form system usually takes anywhere from 30 minutes to overnight before your request reaches an actual person.

Fourth, you can take advantage of Discover's customer care app. Available for Android devices, the app allows you to complete tasks without ever leaving the comfort of your home. From requesting money transfers to making bill payments, you can perform almost any task using this method.

Lastly, you can always jump onto the Discover Live Chat page and talk to a representative whenever you feel like it. Once connected, you can simply type away and ask whatever question(s) you wish about your account.

Are Discover agents available 24 7?

No. There are never any representatives available to deal with calls 24/7. That means that you'll need to keep trying to connect throughout the day. But hey, at least you'll still be able to communicate with someone!

While you won't be getting answers straightaway, you will eventually reach someone who speaks English well enough to understand your query. And while they don't respond instantly, they'll do their best to give you an accurate response later on.

However, if you think that you’ve accidentally made a mistake and would prefer to cancel your order immediately, you needn’t worry. All major credit unions in the United States are required by law to refund any fees paid to them within ten business days of cancellation.

Discover Support FAQ

Our team of experts has compiled the most common issues that people have about Discover accounts, along with solutions.

Check Your Account Information - This section will help you determine whether there are any problems with your credit card information. If so, we can provide instructions on correcting this issue.

Can't Log In - Our system is down temporarily due to maintenance work. You may still be able to log in using a different browser or device, but it's possible that you won’t be able to access your account until further notice.

Account Password Reset - It appears that you forgot your password and cannot reset it yourself. To retrieve your forgotten password, please follow these steps: 1) Click here 2) Enter your username 3) From the dropdown menu next to "Forgot my password?", select “Send me an email" 4) Follow the instructions provided in the email sent to you.

Account Maintenance Issues - There could be several reasons why you don’t see some content on your account like photos or videos. Please review the following list to troubleshoot each item individually: 1) Make sure you have enough storage space available for new uploads. Photos should not take up more than 5GB per photo. Videos should not exceed 25 minutes.

Your Uploaded Content Is Not Available – Depending on where you live, file downloads might take longer than usual. The best way to

Discover is one of America's most popular banks and credit cards, with over 8 million customers in the US alone. You can find it at your local supermarket or drug store, as well as on-line through its website (www.discovercard.com). The company has also expanded into Brazil, France, Germany, Italy and Spain. It's not just a banking institution though - you'll also be able to take advantage of its range of financial products such as home loans, auto leases, mortgages and student loans too.

If this sounds like something that may interest you then we've got some useful information about how to get hold of them. The first thing you might want to know is whether there's any way you can reach them via an email. It turns out that yes, they offer a dedicated email address which allows you to send them messages directly from their site. This means you don't have to go hunting around for another form to fill out if you need help.

But what exactly are their opening hours? Do they work Monday to Friday between 9am and 5pm EST/GMT? Well, unfortunately not. Their phone lines are open during these times but you won't receive much more than automated answers when you ring up. They're only available between 10am and 6pm EST/GMT weekdays. That said, if you're having problems accessing your account then you should try calling them anyway. If you still aren't getting anywhere after trying several different methods then you can always try checking out our guide to contacting Discover Bank.

That being said, here's everything you need to know about contacting Discover Bank...

How do I contact Discover Bank?

To access this page you will no doubt already have discovered their main contact details. These include both physical locations across North America and a telephone hotline. We recommend using whichever method works best for you. However, if you wish to speak to someone who doesn't answer emails or calls then you could try sending a letter instead.

You can make sure you get things right by reading our full article detailing their opening hours. In addition, you can check out our list of frequently asked questions regarding Discover Bank to see if anything rings a bell before phoning them up.

Is Discover service Discover com a real email?

As mentioned above, you can actually contact Discover Bank by sending them an email. But even so, many people prefer speaking to someone face-to-face rather than typing away on a computer keyboard. So while it isn't strictly necessary, you might want to think about taking along pen and paper if you plan on writing to them.

In fact, you may have noticed a few other options on this page. One of those is the option 'Send us a message'. This appears alongside the regular Contact Us button on the left side of the screen. Clicking this brings up the same window as shown below.

This is where you enter your details and choose either a phone or fax line depending on which would suit you better. Remember to note down the specific numbers you'd like to be used if possible. Then select Send Message once you've filled everything in.

However, if you're looking for a quicker alternative to filling out forms then you may consider sending them a postcard. Or you could simply drop them a handwritten note! All you really need is a stamp and envelope. Just remember to keep it short and sweet - a couple of paragraphs maximum. And don't forget to sign off nicely.

What email address does Discover use?

So far we've been talking about how to contact Discover Bank if you happen to live outside of the United States. However, American residents can also benefit from their services too. After all, they're based in California and thus subject to U.S. laws. As such, you'll probably want to look for a general email address rather than a country-specific one.

For example, if you happen to live in Canada then your best bet is to visit www.discoverbank.ca. Otherwise, head straight to www.discovercard.com. Once you click onto this link, scroll down until you come across the heading Email Support. Here you'll find two links – one labelled "Contact Us" and the other labeled "Technical Help". Both lead back to the same place.

After clicking one of the buttons you'll land on a page showing various ways you can communicate with the company. For instance, you can write letters, request a callback or submit feedback. Alternatively, you can opt for an instant messenger application like Skype or Google Talk.

Alternatively, you can use Twitter to let them know about any issues you're experiencing. You'll likely have to register for an account first. Thereafter, follow the instructions outlined within Discover Bank's FAQ section.

Has Discover COM been hacked?

One final question remains – did anyone manage to hack Discover's servers recently? If so, why was everyone else allowed to continue running normally whilst you were locked out? Sadly, the answer is no. While the company certainly experienced some downtime earlier in 2017, this wasn't due to hacking. Instead, it was caused by a power outage in San Francisco. Thankfully, most operations had resumed almost immediately afterwards.

Therefore, regardless of what happens next time you run into trouble, rest assured that you're safe. Even so, if you feel compelled to report any bugs you encounter to Discover, you can do so by following the steps outlined in our troubleshooting guide.

Discover

You may have heard about this bank before now, but don't let that put you off! Discover was founded in 1983, making it an established player within the American market.

Easy Online Banking: You can manage your accounts from anywhere using either a PC browser or via a mobile app. There are no limits to how many transactions per day you can make so there should never be any problems logging onto your account.

Credit Card Rewards Programs: If you're looking for rewards programs then you've come to the right place. Discover offers a great selection of rewards cards including travel reward cards which give you points when you shop at certain stores and restaurants, cash back cards which allow you to earn money based on what you spend and even interest free payment plans.

Low APR Credit Cards: When you apply for a card through Discover it will usually offer you a low introductory rate that lasts up to 12 months. After that point the monthly payments start to rise but the overall cost of borrowing stays lower than if you had taken out a standard credit card.

Online Bill Paying Service: With a number of different methods available you can pay bills quickly and easily from Discover. You can send checks directly to your creditors using their biller portal, set up automatic payments through Direct Deposit or request electronic payments. The service is completely secure and fraud proof.

Auto Insurance Discounts: A lot of people who carry car insurance buy additional coverages such as rental cars and umbrella policies through Discover. This means they can save money on their premiums thanks to discounts provided when they use their Discover card to purchase both

Discover is a leading US credit union with over $20 billion in assets and more than 10 million members who use their services every day. You can expect reliable financial services from them because they're one of America's safest banks. On its website you'll find information on how to get help if your account has been compromised or lost. You can also check out other useful features like checking your balance at any time, managing your direct deposit, and using Find My Account. And don't forget about the best rewards program around—you could be rewarded up to 2% cash back when shopping online.

If you need assistance with anything that concerns your Discover Card, there are plenty of resources available to you. This includes phone numbers, live chats, emails, and FAQs. Here we will discuss what each option entails as well as some important things to know before calling Discover customer care.

How do I contact Discover Customer Service?

For general inquiries regarding your Discover Card, you should head straight to the official site. The quickest way to reach the company is through your browser’s search bar. Type “contact us” into it then click Go. From here you will see two options including an address and a toll-free telephone number. If you prefer speaking to someone via the phone, try dialing 1-800-347-4555 which connects you directly to a representative.

Discover does not offer a dedicated customer service line for people outside of the U.S., so international customers must first visit either the English version of the Discover website (DiscoverBank.com) or the Spanish language version (DiscoverCard.es). Once you've located the relevant page, scroll down until you come across Contact Us. There you can send an e-mail or make a voice mail message.

Please note that both methods require you to create an account to access this section. Additionally, once logged in you will receive an automated response telling you that the request was received and that a member of staff will contact you within 48 business hours.

Does Discover have 24/7 Customer Service?

No, but you can always get hold of the company online anytime between 9am and 7pm ET Monday to Friday. Just type "Contact Us" into your web browser and select either Phone Number or E-Mail from the dropdown menu. Alternatively, you might want to take advantage of the Live Chat feature which lets you talk to a real person without having to wait for the next opening timeslot. To get started, just click on the button labeled Get Help Now!

To log onto the site, enter your username and password. Then go ahead and choose your preferred method of communication. Remember, though, that it may take longer for you to speak to a human being if you opt for the phone number route since you'll most likely have to wait for a few minutes while the department receives your call. As such, it would probably be better to save yourself the trouble and instead rely on the Live Chat function.

The same goes for the E-Mail option. It doesn't matter whether you're trying to resolve a problem or simply asking a question, the system works exactly the same regardless of which mode you decide to use.

Does Discover have online chat?

Yes, you can now connect with a Discover employee online whenever you wish. Simply open the main page of the website (DiscoverBank.com), scroll down until you locate the Contact Us link, and follow the instructions provided to complete a quick registration process. Afterward, you will be able to start chatting with a qualified representative right away. Note that this platform only supports text messages so you won't be able to converse in video calls.

Does Discover have good Customer Service?

In our opinion, Discover deserves high marks given the fact that it offers excellent service standards even when dealing with customers who aren’t native English speakers. For instance, you can easily navigate the website thanks to the intuitive navigation tools that appear throughout the pages. Also, the homepage contains helpful links to find answers to common queries. Moreover, the company has a great FAQ section where users can obtain solutions to almost every conceivable issue. In addition, the Contact Us page gives you multiple ways to communicate with representatives.

As far as the overall quality of customer service goes, Discover definitely scores highly. Not only did the team respond quickly to my query, but the agent I spoke to was extremely friendly and accommodating. She helped me solve my problem immediately and explained everything thoroughly. Overall, I had a pleasant experience and am very satisfied with the level of professionalism displayed by Discover employees.

Discover Bank has several convenient means of getting in touch with them, too. The easiest way to initiate a conversation is to use the phone number listed on the company’s official website. Another option is to sign up for an account on the Discover Card mobile app. When you register, you will automatically receive a unique ID and PIN code which serve as identification credentials. They allow you to track your transactions and manage your accounts anywhere and anytime. Lastly, you can fill out a form on the Discover Card website to submit feedback or complaints.

Discover

Visit Discover’s official site.

Log into your existing account.

Choose “My Account” then click on “Manage Direct Deposit” to set up new payments.

If you need help finding an address, try looking it up here.

Use our free mobile app (Android | iOS) to easily manage money from anywhere.

Find out what discounts are available through your Discover card.

Get started now with the Discover Student Cash Back Rewards Program! Earn 1-5% cashback while shopping online and in stores. Apply today!

View current promotions and offers.

Make sure that you know everything there is to know about applying for a Discover Card.

Learn more about Discover Credit Cards - including rates, fees, terms, and conditions.

See why thousands of businesses choose Discover as their preferred bank.

FAQs and Support FAQs

If you need assistance finding specific answers to common concerns, head over to the Frequently Asked Questions page.

What are Discover’s fees?

Where can I change my address or phone number?

Can I access my Discover accounts via mobile app?

Who should I call if I lose/forget my password?

Are there additional costs for international transactions?

I want to cancel my Discover card – what steps must I take?

Is it safe to give Discover my Social Security Number (SSN)?

Why does Discover say that my debit/credit cards may not work overseas?

Do I need to provide proof of ID when making a purchase?

My Discover Card was declined and now I'm unable to make purchases. What happened?

What happens if someone uses my Discover Card without me knowing?

How will Discover protect my personal data?

Will Discover send me a replacement card if I lose my original?

The list goes on…

Frequently Asked Questions

This section offers solutions to some of the most commonly asked questions about Discover, including how to contact customer service, and where to go for help with issues such as identity theft, fraud, and missing funds.