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Where do HubSpot form submissions go?



Where do HubSpot form submissions go?


HubSpot's Form Builder is an intuitive tool that makes it easy for anyone—from small businesses and freelancers, right through to large enterprises—to create beautiful, functional web applications using HTML5 with no programming experience required.

Using the simple drag-and-drop interface, users can build their first application within minutes, without needing any technical knowledge or coding skills. The platform has been built from the ground up on cloud technology, making it accessible anywhere, at anytime.

One feature that makes HubSpot particularly useful is its ability to integrate third party apps such as Google Analytics and MailChimp into your app. This means that if you've already invested time and money into these services, they will automatically sync data between them, so you don't have to worry about doing this yourself. You're free to use whichever service you like best.

But what happens after someone fills out your form? How does your business get notified? What information goes where? Keep reading to learn more...

How do I add a form to a dropdown in HubSpot?

Once you’ve created a new template, all you need to do next is click Add New Item " +Form" and select Create Your First Form. A pop-up window will appear asking which type of item would be suitable for your project. Select Web App (Web Application) and then Next Step.

You'll now see a screen showing all the available input fields. To begin creating your form, select either Text Input or Multiple Choice Input. For our example we are going to choose multiple choice. If you want to change this later, just head back here and make your selection again. Make sure you check off anything you won't require immediately.

Now we're ready to start adding questions. Clicking on each question adds another text field. After you finish, hit Save & Continue Editing until you reach the end of the list. Now comes the fun part!

To complete the look of your form, customize the title by clicking Edit Title. From there, adjust the settings under Appearance and Layout. Then click Finish once you’re happy with everything else.

Finally, scroll down and click Publish. That’s it! Your new form should now show up in your Dashboard.

How do I find my form ID in HubSpot?

If you open up your dashboard, you will see the name of the form underneath My Templates. Underneath this heading is the link to edit your form directly. On average this takes around two clicks to access.

The reason why HubSpot uses numbers instead of letters for its templates is because every user gets assigned a unique number that identifies his/her account. So even though your company may have several different websites, only you will know which website belongs to you. Other people working for your clientele simply have accounts for their clients.

However, if you really wanted to track everyone who filled out your form separately, you could assign names to those accounts instead. But since we’re not tracking individual responses, we’ll stick with numbers for simplicity.

In addition to finding your own personal form details, there are also other important things to keep in mind. Below are some tips for getting started:

Know your audience - By knowing exactly whom you intend to fill out your form for, you’ll increase your chances of reaching qualified leads faster and easier. As an example, if you run a gym, it might be better suited to target potential members rather than prospective customers looking to buy something.

Use relevant language - Choose words that will resonate well with your intended audience. It’s always good practice to include keywords that help index your pages correctly.

Keep paragraphs short - When writing your description, try breaking long sentences into smaller ones whenever possible. Also avoid excessive punctuation marks.

Make your call-to-action clear - In order for visitors to take action, it must be obvious what it is they should do next. Use strong verbs and phrases that give directions.

Be descriptive - Provide enough detail about your offer but don’t oversell it. People tend to be skeptical nowadays, especially online, so it’s crucial to provide evidence that shows them your expertise.



Where do form submissions go in HubSpot?

When a visitor completes your form, he/she sends his response straight to the email address provided. However, before sending it off, HubSpot checks whether it meets certain criteria. These rules ensure that your submitted answers meet general quality guidelines.

For instance, if someone provides incorrect information, the system will flag the answer as invalid. And if the person doesn’t enter any value, it’ll tell him/her that too. Once HubSpot confirms the validity of the data, it moves onto processing the results further.

This process includes inserting the data into various places throughout the site. Some examples include displaying it on your homepage, in emails sent to contacts that completed the form, etc.

Next, HubSpot links your respondents' feedback to their profiles. Each profile contains a summary of the person’s demographics along with their most recent activities. The goal is to present your prospects with personalized content based upon their interests and preferences.

Afterward, HubSpot stores the data somewhere safe, while still allowing you to download it whenever necessary. Later, you can view all your collected data in Reports. Here you can filter and sort according to numerous parameters, including date range, location, device, etc.

Can you upload files to HubSpot Forms?

Yes, you can. Just remember to comply with the following restrictions:

Files cannot exceed 5MB. They should ideally be less than 2 MB.

Maximum file size per page is 250KB. No exceptions.

There are three ways to upload files:

Drag and Drop — Drag and drop any kind of media onto your canvas. There aren't many limitations with this method aside from having to place it directly above the box containing the image.

Upload File — Upload a pre-existing local file stored on your computer. This option works great for images, videos, audio clips, documents, PDFs, etc., but not for spreadsheets.

Media Library — Access the Media library located in the top left corner of your workspace. Here you can browse all kinds of media types including photos, video, audio, etc. Simply double click each one and it will instantly insert itself onto your canvas. You can easily resize, rotate, delete, duplicate, etc.

Note: When uploading files, HubSpot saves them locally on your machine. Therefore, you need to save your work periodically otherwise your changes will disappear permanently.

As mentioned previously, HubSpot allows you to embed external tools inside your forms. One popular example is Google Maps, which lets users locate nearby restaurants, bars, shops, etc. Here's how to add it to your form:

Go to Tools tab > Embed Map

Select the map provider and copy the code

Paste the code wherever you'd like it to display

Click Update Template

And voilà! Users can now conveniently search for locations near them.

With HubSpot, building engaging forms isn’t hard anymore. With a little bit of creativity, you can come up with wonderful ideas for your next marketing campaign. Don’t forget to share your thoughts with us below.

When you create an online form, it’s easy to forget about the data collected from your visitors once they click Submit—especially if there isn't any immediate notification or alert that tells you what's happening with your form submissions. If you want to know where and when people have submitted your form, this article will show you exactly how to get started tracking those numbers.

This is especially important for businesses who use HubSpot Forms as their primary way of collecting customer information because these tools can be used for more than just your website (e.g., email marketing). Here we'll cover two different ways to receive form submissions via emails, but keep in mind that most other platforms offer similar functionality.

How do I check my form submission?

If you're using HubSpot Form on a site built with WordPress, you have access to all of your form analytics at https://yourwebsitedomainname/form-dashboard/. You can see everything from which fields were completed by each visitor, the number of contacts created during a specific timeframe, the total revenue generated from that particular campaign, and much more. The first thing you should look for here is "Submissions" under the "My Campaigns" header. This shows you every single time someone has filled out one of your forms.

Once you've found them, you'll need to open each individual entry individually to view its details. Each row represents a unique user who entered a piece of content into your form. Once you select an entry, you'll see the following information below it:

The date and time that this person entered the form

Which field(s) did they complete within your form?

Whether the submission was successful or not

A link to the actual page on your site where the submission took place

You can also sort entries based upon various criteria such as whether or not the submission was successful, the date or time of day that they entered it, etc. It's worth noting that some users may fill out multiple pieces of content in your form before submitting, so long as each entry is separated by a certain amount of time (say 30 minutes), then you won't end up counting double.

It's really quite simple to follow along after reading through this guide. Now let's move onto finding your form submissions outside of WordPress.

Where do I find form submissions in WordPress?

In case you don't already have Google Analytics installed on your site, now would be a good time to start! In order to begin tracking form submissions, you'll need to add a new custom dimension to your existing code. Custom dimensions allow us to store arbitrary values associated with our web pages, while standard metrics like Pageviews, Time On Site, Average Session Duration, etc. can only capture numerical measurements.

To learn more about why custom dimensions are necessary, read our previous post detailing how to install Google Analytics on your own Wordpress blog. For simplicity sake, however, let's assume you already have Google Analytics installed on your site. To add a new custom dimension to your current setup, navigate over to Settings & General. Scroll down until you reach the section labeled Dimensions & Data Fields. Hit Add New Dimension... and name the variable something meaningful. We recommend naming ours 'Form Submissions.'

Now that you've added this custom metric, head back over to the Overview tab in your Google Analytics dashboard and scroll down until you find Behavior > All Pages. Click on Edit Template.... Finally, enter your desired label value into the box next to Metric Name.

Finally, hit Save Changes and you're done! Your custom dimension is ready to roll. Don't worry too much about labeling things correctly yet though—this process is still very fluid and we'll come back around later.

What are form submissions?

As mentioned above, form submissions refer to anything uploaded to your website that comes from a visitor filling out your form. Typically, this includes text boxes, dropdown menus, file upload elements, etc. When a visitor completes one of these fields, they trigger a series of events behind the scenes that ultimately result in your business creating a lead, closing a sale, sending an email, adding items to a shopping cart, etc.

For example, if a visitor enters their city into a City selection menu, a backend service called the Integrator takes care of pulling that information along with other bits of info, like state, zipcode, country, phone number, email address, etc. and sends out automated messages to whoever's responsible for processing leads. Depending on your goals, however, you could choose to send another message directly to said subscriber instead.

HubSpot offers several useful integrations you can take advantage of to make sure your customers are taken cared of properly. One of these services, known as Lead Generation 360, allows companies to seamlessly integrate many popular third party systems including Zoho CRM, Salesforce, Mailchimp, Infusionsoft, Constant Contact, AWeber, and others. With this integration enabled, whenever someone fills out a form on your website, they automatically become part of your database without ever leaving your site.

Also, Hubspot offers powerful automation features that allow your team to easily schedule recurring tasks as well as respond to incoming requests with ease. These are available through both desktop applications as well as mobile apps.

Lastly, HubSpot offers customizable landing pages that display tailored promotions depending on whatever response a visitor gives. While you can certainly utilize HubSpot Landing Pages yourself, it's always recommended to work alongside a professional HubSpot Partner to ensure optimal results.

How do I track a submission in Google Tag Manager?

While working with custom dimensions is great, sometimes you might not have enough control over the variables being tracked. Luckily, HubSpot provides you with an alternative method for tracking form submissions that doesn't require additional coding or technical expertise.

Instead, simply download Google Tag Manager [No Longer Available] and enable the tag linked to your form. Then, just replace the default placeholder text with your preferred tracking ID. Since the tool itself does all of the hard work, the resulting HTML looks cleaner and easier to manage.

Keep in mind, however, that this option requires you to manually update the URL of the tag whenever you change either the form title or description—which means you'll probably need another developer on hand to help you maintain the tags themselves.

Regardless, it works flawlessly and lets you monitor even dozens of complex forms in real-time. Just remember that you shouldn't rely solely upon Google Analytics for monitoring your overall success rate, since it only tracks visits made to your homepage---not necessarily unique visitors.

Have questions about HubSpot Forms? Let us know in the comments below!

If you've ever used the HubSpot CRM platform, then chances are good that at some point or another you have submitted a form online using their free tool. If so, you probably wondered where those incoming links went and what happened after they were sent off into cyber space. The truth is that many people who use this type of software may not be familiar with all it can do from an analytics standpoint.

In this article we'll cover everything about HubSpot's Form Builder service – especially its ability to send emails and allow users to fill out webforms directly through the website. We will also show you how easy it is to integrate these tools with other services such as MailChimp (or any other autoresponder) for automated follow-up messages.

Let’s start by explaining how you can actually submit information through a simple HTML form and how this works under the hood. Then let’s move on to see exactly how to create custom alerts and attach them to specific contacts based on certain criteria. Finally, we will briefly explore ways to determine whether or not a user opened your message before moving onto more advanced topics like tracking lead behavior over time.

How do I submit form data to API?

HubSpot offers two different types of integration options depending upon whether you want to run your own application or embed the code yourself. In either case, the process involves creating a special account for each project, which automatically allows access to the necessary APIs without having to enter sensitive details manually. This means that no matter which option you select, you won't need to share your login credentials with anyone else -- only your chosen app developers will receive access to your data.

The first method requires you to host your own server, while the second option lets you simply embed the code right on your site. For our example here, we're going to choose the latter route since most sites already have integrated HubSpot functionality built-in. To begin setting up your new code, head back to the Dashboard page and click Create New Applet. You should now see a blank box pop up. Paste the following line into the Code field:

Then hit Save, and copy/paste the resulting XML file wherever you would prefer to store it on your domain. Now everytime someone clicks Submit on your HTML form, the corresponding event will trigger whatever action you specify within the script tags.

For instance, if you wanted to send an automatic response saying "Thank you," just replace the default text with something like this:

Now whenever somebody fills out your form, they’ll immediately receive a confirmation via eMail along with a link leading them straight back to your main dashboard screen. From there you can review the source IP address associated with the request, view detailed stats, and even filter down specifically to the events triggered by individual visitors.

Here’s what a sample output looks like for a single visitor:

As you can see above, the raw HTML code shows up as well as the ID number assigned to that particular transaction. Just keep in mind that anything written inside the Script tag gets executed regardless of whether or not the form was successfully completed. So if you include things like error checks or conditional statements, make sure you place them outside of the Script section.

Are HubSpot forms secure?

Before sending any kind of personal info across the internet, it always makes sense to ensure that the transmission itself is safe and secure. When dealing with sensitive information such as credit card numbers, social security numbers, etc., it never hurts to take extra precautions. Thankfully, HubSpot takes care of this issue for you behind the scenes by encrypting all transmitted information prior to hitting the network. It does so by utilizing SSL technology, but if you'd rather skip that step, HubSpot provides a flag called SecureForms that overrides the entire encryption system. Simply turn this feature On in order to disable the encryption entirely.

Also worth mentioning is that HubSpot uses 256 bit AES Encryption throughout all interactions between the client device and its servers, making it virtually impossible for malicious parties to intercept or steal private information. That said, remember that proper password management still applies. Make sure your passwords aren't publicly available, don't write them anywhere, and change them regularly.

Finally, if you plan on integrating HubSpot Forms with third party applications, such as MailChimp, you may find that the URLs themselves contain hidden characters that could potentially break your workflow. As mentioned earlier, HubSpot utilizes HTTPS by default, but unfortunately it doesn't support the @ symbol. This means that if you're linking to external websites, you may need to remove the hyperlink altogether and instead provide users with static text.

This shouldn't cause too much trouble unless you happen to be working with very long URLs. However, if you really must use the hyperlinks, you can easily modify the URL template provided by HubSpot. All you need to do is add %20 everywhere instances of the @ sign appear, thus turning it into a normal @ sign. Here's what that modified URL might look like: http://www.[yourdomain]com/form_builder/thankyou/. Don't forget to replace [yourdomain] with your actual webhost name!



How do I get notifications when someone opens my email in HubSpot?

One way to track leads coming from your various marketing efforts is to tie them together with a common identifier. Within HubSpot, you can assign unique IDs to each person who completes your form, so you can later identify which prospects clicked on your latest newsletter ad or otherwise made contact with your company.

To accomplish this task, log into your HubSpot account, navigate to Contacts & Leads, and select Lead Management. Next, scroll down until you spot the Customize Your System heading. Click Edit next to Email Notification Settings, and check the boxes next to Only Send Once per User and Notify Users Who Complete A Contact Request.

Next, return to your Contact Details page and expand the My Database heading. Select Manage Fields and open the Roles tab. Scroll down until you reach the Status column and double-click on Active. Enter your desired value for Event Type, then repeat this process for Completed Events, Closed Events, Unassigned Events, and Unknown Events.

Once complete, save your changes and close out of the previous menu screens. Return to the Main Menu and head over to Marketing Tools. Choose Integrations -" Connected Apps. Look for the icon labeled + Add Integration. Hit Browse, and search for the Autoresponder service you wish to connect with. After selecting your preferred messaging provider, give your newly created program a meaningful name and input the appropriate permissions.

Afterward, switch over to the Tracking tab and look toward the bottom of the window. There you will notice a dropdown list showing all currently existing programs. Double-click on your recently added app, and make sure to pick Yes in the Activate Program dialog box. Lastly, click OK to confirm.

When you visit your Autoresponder settings (accessible through the Control Panel), you should now see the new connection listed among your apps. Every time someone enters your HubSpot form, you'll instantly receive notification via email.

How do I know if someone has read my email on HubSpot?

Aside from being able to monitor potential clients' behaviors and activities, HubSpot Forms can also help you keep tabs on how effective your campaigns truly are. By monitoring traffic statistics, you can tell which pages generate the highest conversion rates and which ones produce the lowest results.

Head back to the Main Menu once again, and this time select Traffic Analysis. From there, locate and highlight the View Reports button. This will bring up a whole slew of reports ranging from overall trends to daily usage patterns. One report in particular stands apart from the rest because it tracks the number of times users reached out to human resources representatives for assistance.

By clicking on this header, you can sort through hundreds of past conversations and pinpoint individuals whose inquiries proved to be difficult. While this level of detail isn't necessarily useful for everyone, it's certainly helpful for companies looking to improve communication channels with customers and employees alike.


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Anyleads

San Francisco

We are the leading marketing automation platform serving more than 100,000 businesses daily. We operate in 3 countries, based in San Francisco, New York, Paris & London.

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