We are expanding our business. Launch Anyleads in white label with your own logo and colors. Create your own lead generation software.
Discover the Anyleads suite | Find emails, verify emails, install a chatbot, grow your business and more!.
blog

How do you politely ask a question in an email?



How do you politely ask a question in an email?


I am often writing letters or emails that require someone’s response and I find it difficult to know how to start the letter without sounding aggressive.  Should I write “Dear John/Mary” at the beginning of my message? Or should I use their name? Should I say "Please" before making request?

When we send an email or make phone call, our intentions may not always come across as polite. We want our reader to pay attention to what we have written but sometimes we get too personal by using informal language. It takes practice to learn how to craft professional messages while still maintaining warmth. In this article, let us try to answer these questions with some tips on how to properly introduce yourself in an email message so that your readers will feel comfortable responding to your requests.

How do you politely ask a question?

The first step would be to decide whether you need to address somebody formally or informally (depending upon who you're contacting). If you don't know them well enough yet, then go ahead and use their full names. But if they are friends or colleagues whom you already communicate regularly, then you could just skip their last name and title.

If you think about how people usually respond to emails from strangers, most probably they wouldn't like to be addressed with any formality. For instance, there was a study conducted where researchers sent out over 100 test emails to complete strangers about a new product. The results show that only 11% of respondents preferred an email starting with Dear Sir/Madam. Most responded better to one that starts off with Hi [their name] followed by the recipient's company name. This means that even though you might consider the person important, others won't necessarily see them in such light. So unless you work directly under them, you should avoid addressing anyone formally.

It has been said that good manners cost nothing, however, bad ones can actually cost more than good manners!

What is formal way to ask?

There are times when we must follow certain rules set down by etiquette experts. One such rule says that no matter how casual you are in real life, you shouldn’t use informal words or phrases in correspondence. You cannot assume that everyone else knows your friendlier side. Asking someone to meet up somewhere for lunch on Sunday instead of saying "Can you join me for coffee?" sends out mixed signals. Even if you believe that you are being friendly, your counterpart might take offense.

Another thing to remember is that you should never ignore proper grammar and punctuation in all communication including emails. Your correspondents expect professionalism and courtesy. They also look forward to receiving courteous replies.

Email Etiquette Guide recommends that you begin your email conversation with salutation which tells the other party how you intend to approach him/her. A simple greeting like Good Morning or Hello is fine until you become familiar with each other. After initial greetings, you can choose between two different ways of introducing yourself - either mention your own name or add his/hers together with yours.

You can also keep things short and sweet by simply mentioning your contact information and leave the rest for later. However, if you were asked to fill out forms during sign-up process, include those details right away.

For example, you can start your mail with Dear Mr./Ms. Smith and end with Name here below or vice versa. Another option is to put both your name and occupation along with your designation or position.

In addition, you can attach your resume with your mail. Just keep in mind that attaching documents makes your message appear less personalized. Also, don't forget to check spelling errors and typos. When sending handwritten notes via email, ensure your handwriting looks legible and easy to read.



How do you ask for something politely example?

Sometimes we tend to jump straight into asking a favor rather than taking time to build relationships first. While requesting favors, it is essential to create rapport with potential contacts. And how do you accomplish that? By focusing on building trust and mutual respect through conversations.

Let's imagine that you are trying to book tickets for an event next month and you've contacted a ticketing agent. Start by thanking her for her assistance and telling her that you'd really appreciate her helping you out. Then share why you requested the tickets in particular. Be specific about the date, location, theme, etc., and give reasons behind your choice. Share an idea or two regarding the types of events that interest you. Don't hesitate to offer suggestions if she doesn't understand. She'll definitely appreciate the thoughtfulness.

Next move on to expressing gratitude towards her efforts. Let her know that you are grateful to have worked with her and that you hope to continue working with her again in future projects. End the note with another thank you statement. That should suffice.

Asking for favors requires patience and persistence. Before asking anything, spend ample amount of time getting acquainted with your prospect so that you can establish a relationship based on mutual trust and understanding. Once you are able to clearly identify needs, fears, likes and dislikes, you are ready to ask for what you want.

And finally...

According to research studies, men and women differ greatly in terms of style of communicating. Men prefer to talk face-to-face whereas many women would rather hear about ideas over talking. Women generally prefer to listen to opinions before offering advice. On the flipside, men love to tell stories and share experiences. Many ladies are uncomfortable sharing intimate feelings in public settings due to cultural beliefs. Therefore, it is best to develop trust prior to discussing sensitive topics.

To summarize, the key points mentioned above are: 1) avoid ending your messages abruptly 2) maintain consistency 3) state your purpose upfront 4) compliment the receiver 5) provide value 6) focus on building rapport 7) express appreciation 8) demonstrate empathy 9) request politely 10) stay positive.

Have fun practicing your conversational skills!

http://www.youtube.com/watch?v=9d0Nr1xuUz4

Did this post teach you anything useful? What kind of situations cause you trouble with email communication? Please share your thoughts and experience with us in comments section below.

Happy Writing!

If you're writing an email and want to get someone else's attention, or if you have something specific that you need from them, it might not always come naturally to send out the words "please" and "dear," as we normally would.

In these situations, there’s nothing wrong with sending off a simple query via text message, but sometimes it could feel more formal if you were able to write up a proper letter-like format. We know this isn't possible every time — like, say, when you're trying to reach someone on their personal cell phone number while they're sitting at work — so here's some guidance on how to handle those tricky moments without coming across as too aggressive.

Can you start an email with a question?

Yes! As long as you aren't being rude by doing so, you should absolutely use questions to grab other people's attention. This works well because most of us don't respond kindly to constant interruptions, which makes our inboxes full of spam comments. It also helps make sure you stay relevant throughout the conversation by keeping track of what matters most. For example, let's say I'm working with a client on a new project and my boss sends me an email about her availability. If she wrote something along the lines of "I was wondering if you'd be available next Thursday evening to meet at 6 p.m.," then I may ignore it until Monday morning when the deadline has passed. But if she used a question, such as "Do you think 3pm will work?" then I'll consider meeting her later than usual (and hopefully finish the task early).

Here are some good ways to incorporate questions into emails:

1) Just type one after another: “Did you see the article? What did you think? How does this affect marketing strategy?”

2) Ask open-ended questions: “When do you anticipate launching product X? Which features are most important to users? Would you share data on user behavior trends with our team?”

3) Use multiple choice: “Would you prefer a small whiteboard presentation over a video call? Or maybe both?”

4) Write down followup questions before sending: “Have you had a chance to look at the attachment yet? Is there anything else we should add to it? Do you have any concerns about implementing this change?”

5) Close the loop: “Any feedback on today's demo? Any questions or additional things you wanted to discuss?”

6) Send multiple queries: “We haven’t heard back from John regarding his thoughts on Project Y. Could he please give us direction on where he wants to go with it within the week? And could you schedule a short 30 minute Zoom chat tomorrow afternoon around 1 PM EST?”

7) Keep the tone lighthearted: “Just checking in – thought I saw Sally take a screenshot of yesterday's PR pitch. Did you receive it? Anything else I can assist with?”

8) Be respectful of others' time: “Hi [Name], sorry to bother you again. Can you just confirm whether you received the memo I sent last Friday? Also, here’s a link to the document attached in case you didn’t get it. Thanks!”

9) Remember grammar rules: “Thanks for taking the time to review the proposal. Our decision on moving forward is dependent upon several factors. Please contact me once you've made a final decision.”

10) Spellcheck everything: “Please find the attachments below. Thank you!”

11) Don’t forget punctuation marks: “Could you check your internet connection and try refreshing the page again? Then please tell me your thoughts.”

12) Proofread thoroughly: “Thank you for responding to my request. Sorry for the delay in getting back to you. Let me know if you need any further assistance.”

13) Never assume everyone knows basic etiquette: “Sorry to bother you once again. I realize you said you wouldn’t mind receiving weekly updates on our projects, but could you please reply to me now on why you won’t accept monthly ones instead?”

14) Avoid using excessive exclamation points!: “Will you agree to participate in our survey? All answers must be submitted between Tuesday and Wednesday only. No late submissions accepted.”

15) Make sure you keep your messages concise: “Apologies for the confusion. The copywriter who pitched ideas for your latest campaign was actually very talented and had amazing suggestions. Unfortunately, the person reading your email wasn’t aware of that fact.”

16) Always end with a signature block: “Regards,” or simply “Best,” depending on your relationship.

Of course, these are all general guidelines, and each situation requires its own unique approach. When in doubt, remember to treat people with respect even when they seem unresponsive.

Is question mark allowed in email?

You betcha. You can use question marks anywhere in a written communication, including inside quotations, URLs, and titles. However, they shouldn't be included in signatures or headers, nor should they appear directly following salutations. In addition, you should never include ellipsis ("..."), commas, periods, brackets ([ ]), slashes (/), colons (:), tilde (), underscores (_), or hash (#) characters.

What is a professional way to start an email?

To avoid seeming overly aggressive, you should choose your opening carefully. While certain words and phrases are acceptable in emails, including “kindly,” “to whom it may concern,” “urgently,” “thank you,” etc., other terms should be avoided. Some examples include “goodbye,” “regretfully,” “permit,” “unfortunately,” “furthermore,” “surely,” “in brief,” “amidst,” “with regards,” “forthrightly,” “on behalf of,” and “at present.” Most importantly, steer away from vague language. Instead, stick to direct statements.

Another thing to watch out for is passive voice. A common error among businesspeople is to replace active verbs with passive forms, such as saying “we plan” rather than “our company plans.” Passive sentences sound impersonal and often lead to misunderstandings. So whenever possible, switch to active language to ensure clarity.

How do you ask for a doubt in an email?

A lot depends on the situation, but generally speaking, you should refrain from making assumptions unless you already have proof behind them. Otherwise, you risk appearing accusatory and insensitive. Try asking a pointed question first instead. An appropriate inquiry is usually enough to clarify doubts, provided that you don't leave room for misinterpretation.

For instance, if you're unsure of how much money needs to be deposited into your account each month, you should probably ask the other party outright, “Amanda, what amount of cash flow funds would you require per month for expenses related to item #1?” Alternatively, you can inquire about something less critical, such as a timeline, and then extrapolate the result based on previous experiences. Maybe you learned that a particular vendor takes three weeks to process payments after receiving proposals. Therefore, you can reasonably infer that you'll likely hear back from him within two months. Finally, you can pose a hypothetical scenario and provide supporting evidence afterwards to show how accurate your assumption really turned out to be. For example, “Let’s suppose Mary took longer than expected to approve budget requests... Will that impact our overall ROI projections for this quarter?”

Overall, remember that no matter what medium you're communicating through, your goal remains the same: to get results. Your style may vary, but professionalism always wins.

Email is one of the most common ways we communicate with others today -- but it’s also our biggest communication challenge. The thing about writing effective and professional emails is that they need to accomplish three things: they have to get their point across clearly without being ambiguous or vague, they should make people want to respond (or take action), and finally, they must leave them feeling good after reading it. If not done right, all these elements will fail to happen.

So how do you write a clear message without crossing over into annoying territory? How do you professionally request something from someone else? And what if you're trying to reach out to a team member or a business owner who has never interacted with you before? We'll answer those questions below.

How do you politely ask for something?

When contacting anyone via email there are two main types of requests: “Can I…?” and "Do you/will you...?" Let’s start by taking a look at each type so you know which one works best depending on whom you're reaching out to.

If you've emailed someone who doesn't typically interact with customers like yourself, then chances are you won't feel comfortable making a direct order. Instead, use the first sentence as a way to open up conversation. For example:

Hi [Name],

I was wondering if you could add this item to your cart soon because I really don't have time to wait until Monday morning.

The reason I'm calling attention to it now instead of waiting till next week is that my deadline is looming near and I don't want to miss it.

Thanks!

You may notice that in this case, you didn't actually say anything yet. That’s okay! You still opened up a line of communication through the subject header. This shows respect for whoever receives your email and gives them room to reply. It might seem awkward at first, but trust us — once you send it, they’ll thank you for it. As long as you keep the tone polite, friendly, and respectful, no one will bat an eye.

However, if you contact a person within your industry often, such as a colleague, vendor, customer service representative, etc., then using the same approach isn’t going to cut it anymore. Since you probably already have established rapport, why waste precious minutes typing out orders again when you can just put your thoughts directly into their inbox? Here’s how to craft a more compelling email than usual:

Hey [name]! Just wanted to touch base about [topic]. My schedule looks free enough to fit it in around noon tomorrow. Is that cool with you? Thanks!

This method allows you to speak directly to whatever issue you’re facing while keeping your tone warm and inviting. Don’t forget to sign off nicely though — even if you’ve been communicating regularly, everyone appreciates closure. Try ending your email with something simple, such as: Have a great weekend!

With any luck, the recipient will see the value in replying back ASAP since you’re basically giving them permission to skip past your entire email. They’ll appreciate getting straight to the point and won’t be tempted to go down another rabbit hole of unrelated topics. Plus, if you follow up later saying "Just checking in!", you can rest assured they received everything you sent in the initial email. Now let's move onto the other kinds of requests mentioned above.

How do you professionally ask for something at work?

There are many factors involved in deciding whether or not to include certain information in your job description or performance reviews, but here’s a general guideline to consider: Does it relate to the position specifically? Will it impact the success of the project overall? Are you looking for feedback on your own behavior? Then yes, absolutely share it. However, if the topic falls under some kind of policy, privacy laws, or HR policies, stick to the guidelines laid out beforehand. Otherwise, you run the risk of creating bias against yourself.

For instance, if you currently work in a large organization where transparency is highly encouraged, you might think twice about including details about personal life in your job description. But if you’re applying for a marketing role in a smaller firm, feel free to include your hobbies and interests. In fact, according to Gallup research, employees are happier when given opportunities to learn new skills rather than simply doing what they were hired for.

Here are a few examples of acceptable situations to include in your work descriptions:

"My commute takes 40 minutes each way."

"I prefer working remotely whenever possible."

"I enjoy learning new languages and cultures. Please provide references of similar candidates you worked with previously."

And remember, always avoid clichés like "hard worker," "team player," and "reliable." While it’s true that these traits are desirable qualities, they aren’t specific to the job description itself. Therefore, try to find words that truly describe your experience and character.

Lastly, if you’re having trouble coming up with ideas for your resume or cover letter, check out our extensive list of creative resumes, tips, and advice on LinkedIn.

How do you professionally ask for something in an email?

While sending an official Request for Proposal (RFP) is usually reserved for larger companies, sometimes small teams need to collaborate on projects outside of normal channels. When this happens, the process becomes much more streamlined. All you need to do is send out an email explaining exactly what you’re requesting and providing relevant links or documents.

Let’s say your team needs to hire a freelancer to handle social media accounts for their brand. First, set expectations for both parties by stating upfront that you’re only interested in hiring native English speakers located within North America. Next, outline the responsibilities required and explain how important positive engagement is to your goals. Lastly, offer a timeline for milestones along with rewards for successfully hitting them.

But if you’re hoping to connect with someone offline, don’t worry! There’s plenty of online tools available for virtual meetings too. Zoom calls, Google Hangouts, Skype video chats, WebEx webinars...the options are endless.

Depending on what platform(s) you choose, you’ll likely receive instructions regarding setting up and joining sessions. Be sure to read through these thoroughly before signing in to ensure security protocols are followed. Also, double-check to make sure you have appropriate permissions to screen participants.

Finally, if you plan to meet with several individuals, organize times during peak hours to maximize productivity. With that said, remember that meetings are meant to foster collaboration among peers, not become competitive exercises.


How do you ask a company for something?

Asking favors from acquaintances or family members is fairly easy compared to pressuring businesses for resources. After all, you can pretty much call your mom and tell her what you need. However, when dealing with corporations, it gets trickier. Not every situation warrants approaching management personally, even if you believe it would benefit everybody involved. So what’s the solution?

First, define what you hope to achieve. Once you’ve figured out what outcome you’d like, create a concise mission statement describing why it’s important for the company to give you that particular resource. Finally, present a summary of your proposal with supporting evidence to show how it aligns with the stated goal.

Remember, a lot depends on the individual manager receiving your inquiry. Some managers will automatically reject proposals based solely on perceived workloads, whereas others will weigh multiple aspects equally. Either way, it’s crucial to present your argument logically and respectfully.

No matter what, always treat corporate representatives with professionalism regardless of their decision or response. Follow proper etiquette, and if you ever end up disagreeing with them, be gracious in acknowledging mistakes made.


Author

Mathieu Picard

CEO, Anyleads, San Francisco

We are the leading marketing automation platform serving more than 100,000 businesses daily. We operate in 3 countries, based in San Francisco, New York, Paris & London.

Reviews about this page


Write your review below

Cancel my review
Thanks! Your review will be reviewed and added to the website soon.

Average rating:
0 / 5, 0 reviews

Join Anyleads to generate leads

Error! Impossible to register please verify the fields or the account already exists.. Error, domain not allowed. Error, use a business email. Welcome to the Anyleads experience!

More than +200 features to generate leads 😍

illustration
Anyleads
Enrichment data software to find emails

The perfect product to generate high quality leads from B2B to B2C.

  • Access / extract from more than +15M B2B companies.
  • Extact local businesses from Google Maps.
  • Find company domains from names.
  • Get all employees emails from a list of domains.
  • Send all the data to your CRM via Zapier.
illustration
Anyleads
Email, phone & social media extractor

Extract emails, phones on the page of websites and download it to Excel or CSV.

  • Upload a list of websites to extract emails.
  • Export phone numbers from landing page.
  • Export social media urls (Facebook, Instagram ..) from pages.
  • Export to CSV or Excel in one click.
  • Send the data to your CRM or other software.
illustration
Anyleads
Find emails from first name, last name and company name

Discover emails from a CSV from 3 columns (first name, last name, and company name).

  • Upload big batch of CSV online to find emails.
  • Email discovery is fast and build emails from patterns.
  • Find valid emails from 3 data points.
  • Export to CSV or Excel in one click.
  • Send the data collected to your CRM or any software.
illustration
Anyleads
Chatbot solution to capture and convert visitors into leads

Transform your visitors into leads by capturing information from them.

  • Install unlimited chatbot to capture unlimited leads.
  • Customize the scenario of your chatbot.
  • Customize the color, position and the widget.
  • Export the leads into Excel or CSV.
  • Send directly the leads captured to your CRM or any software.
illustration
Anyleads
Daily registered domains with leads information

Discover each day thousands of new companies registered on Internet.

  • Prospect new businesses registered on Internet.
  • Transfer leads to campaigns to send emails on it.
  • Thousands of new leads uploaded each day.
  • Export all the leads into Excel or CSV.
  • Send collected data to your CRM or other software.
illustration
Anyleads
Online review management to get more online reviews

Capture reviews from visitors, and increase your reviews on Google and Facebook pages.

  • Install and customize the widget on your website.
  • Collect more reviews, increase your SEO position.
  • Grow your Facebook page and Google page.
  • Export reviews into Excel or CSV.
  • Send reviews directly to your CRM.
illustration
Anyleads
Sequence (cadence) / newsletter campaigns tool

Send newsletter or sales emails with automatic follow ups.

  • Create unlimited campaigns and connect unlimited senders.
  • Warm up feature to increase your deliverability.
  • Send personalized images with our image personalization tool.
  • Send events to your CRM such as opens, clicks and replies.
  • Generate more sales meeting with automatic follow ups.
illustration
Anyleads
API to prevent fake emails registration on your service

Each time someone registers to your service, ping this API to verify if the email is correct.

  • Verify if an email exists to prevent fake emails.
  • Export results into Excel or CSV.
  • Ping in real time our API or plug it in your system.
  • Instant email verification.
  • Send collected data to your CRM or other software.
illustration
Anyleads
Social proof notification widget tool

Generate and display notifications on your website to show random messages to your visitors. This will increase your sales and credibility.

  • Add unlimited websites.
  • Add unlimited notifications.
  • Create geo-targeted notifications.
  • Display random fake notifications.
  • Send collected data to your CRM or other software.
illustration
Anyleads
Extract B2B emails from B2B social media

Extract emails and contact from B2B social media. Find new leads in one click and create targeted lists.

  • Create unlimted lists, filter by country, industry, size and job title.
  • Hyper targeted lead generation.
  • Generate B2B and B2C lists in one click.
  • Super fast emails generation.
  • Send leads to your CRM or other software.

Start generating leads with our software

Create your account and start your 7 day free trial!

Error! Impossible to register please verify the fields or the account already exists.. Error, domain not allowed. Error, use a business email. Welcome to the Anyleads experience! By registering you agree to the Terms and conditions agreement.

More than +200 features to generate leads 😍

We offer multiple products for your lead generation, discover them below!

>> Unlimited access to all products with one single licensecheck our pricing.

illustration
Anyleads
Enrichment data software to find emails

The perfect product to generate high quality leads from B2B to B2C.

  • Access / extract from more than +15M B2B companies.
  • Extact local businesses from Google Maps.
  • Find company domains from names.
  • Get all employees emails from a list of domains.
  • Send all the data to your CRM via Zapier.
illustration
Anyleads
Email, phone & social media extractor

Extract emails, phones on the page of websites and download it to Excel or CSV.

  • Upload a list of websites to extract emails.
  • Export phone numbers from landing page.
  • Export social media urls (Facebook, Instagram ..) from pages.
  • Export to CSV or Excel in one click.
  • Send the data to your CRM or other software.
illustration
Anyleads
Find emails from first name, last name and company name

Discover emails from a CSV from 3 columns (first name, last name, and company name).

  • Upload big batch of CSV online to find emails.
  • Email discovery is fast and build emails from patterns.
  • Find valid emails from 3 data points.
  • Export to CSV or Excel in one click.
  • Send the data collected to your CRM or any software.
illustration
Anyleads
Chatbot solution to capture and convert visitors into leads

Transform your visitors into leads by capturing information from them.

  • Install unlimited chatbot to capture unlimited leads.
  • Customize the scenario of your chatbot.
  • Customize the color, position and the widget.
  • Export the leads into Excel or CSV.
  • Send directly the leads captured to your CRM or any software.
illustration
Anyleads
Daily registered domains with leads information

Discover each day thousands of new companies registered on Internet.

  • Prospect new businesses registered on Internet.
  • Transfer leads to campaigns to send emails on it.
  • Thousands of new leads uploaded each day.
  • Export all the leads into Excel or CSV.
  • Send collected data to your CRM or other software.
illustration
Anyleads
Online review management to get more online reviews

Capture reviews from visitors, and increase your reviews on Google and Facebook pages.

  • Install and customize the widget on your website.
  • Collect more reviews, increase your SEO position.
  • Grow your Facebook page and Google page.
  • Export reviews into Excel or CSV.
  • Send reviews directly to your CRM.
illustration
Anyleads
Sequence (cadence) / newsletter campaigns tool

Send newsletter or sales emails with automatic follow ups.

  • Create unlimited campaigns and connect unlimited senders.
  • Warm up feature to increase your deliverability.
  • Send personalized images with our image personalization tool.
  • Send events to your CRM such as opens, clicks and replies.
  • Generate more sales meeting with automatic follow ups.
illustration
Anyleads
API to prevent fake emails registration on your service

Each time someone registers to your service, ping this API to verify if the email is correct.

  • Verify if an email exists to prevent fake emails.
  • Export results into Excel or CSV.
  • Ping in real time our API or plug it in your system.
  • Instant email verification.
  • Send collected data to your CRM or other software.
illustration
Anyleads
Social proof notification widget tool

Generate and display notifications on your website to show random messages to your visitors. This will increase your sales and credibility.

  • Add unlimited websites.
  • Add unlimited notifications.
  • Create geo-targeted notifications.
  • Display random fake notifications.
  • Send collected data to your CRM or other software.
illustration
Anyleads
Extract B2B emails from B2B social media

Extract emails and contact from B2B social media. Find new leads in one click and create targeted lists.

  • Create unlimted lists, filter by country, industry, size and job title.
  • Hyper targeted lead generation.
  • Generate B2B and B2C lists in one click.
  • Super fast emails generation.
  • Send leads to your CRM or other software.