Discover the Anyleads suite | Find emails, verify emails, install a chatbot, grow your business and more!.
blog

What are client leads?



What are client leads?


A lot has been written about the difference between leads and clients, but many still don't quite know the difference. They may think that they're talking with someone who's just interested in buying something from them, when really this person wants to work with their company on an ongoing basis. If you want to make sure you understand it well, here's a quick guide to help you differentiate.

To start off, let me explain that there are multiple ways to describe these individuals, each one carrying its own nuances. It can be confusing if you aren't used to working with clients, so we'll use some common terms in our explanation below.

How do I get client leads?

The easiest way to get client leads is by word-of-mouth advertising. This refers to getting someone else to introduce you to another potential customer. For example, a friend or family member might say "I heard such and such works great!" You could then call up that person yourself and ask whether he'd mind introducing you to his friends or colleagues. These introductions will hopefully give you more opportunities to meet other potential customers and build out your network.

Another method is through social media. Many companies now have accounts set up where others post recommendations for products and services. Some even allow you to leave reviews, which helps spread awareness of your brand further. Take advantage of this! By doing so, not only will you receive more referrals directly, but also indirectly by having your name appear in front of thousands of potential customers.

If you want to take things a step further, consider hiring an SEO specialist to improve your visibility online. A good SEO strategy should include content creation (articles, videos) as well as link building (blog posts, guest blogging). When done properly, all of those efforts together would bring more traffic to your site than any single tactic alone. Of course, it requires time and effort, but it pays off over time.

There are plenty of other methods to generate leads too. Just remember that it takes time and hard work to gain access to prospective customers. Be patient and persistent.

How do you generate client leads?

When you hear the term "lead generation", you probably assume that means finding potential customers for your product or service. While that's true, there are actually several different kinds of leads available. Let's look at three main options.

Cold emailing - Cold emails are usually sent via email without prior knowledge or contact information. The goal here is to reach out to strangers and convince them why they need to buy from you instead of your competitors. Don't expect to get responses immediately though, especially since most people don't open unsolicited messages.

Social networking - Online networks like Facebook and LinkedIn exist for a reason. People tend to share personal details on these sites, including interests and hobbies. As long as you put your best foot forward, you should be able to connect with people based on similar interests. Use these connections to learn more about your target audience and see what other businesses they recommend.

Content curation - Content curation involves searching for relevant articles related to certain topics and sharing them on various platforms. There are numerous tools out there that make it easy to search and organize content, making it accessible to anyone. Once again, keep in mind that it takes patience to develop relationships with influencers and create valuable content. But once you've got them, you'll reap the benefits.

Here's a quick summary of each category:

* Cold emails - Reach out to strangers using the Internet to try and persuade them to purchase your product/service.

* Social networking - Connect with peers looking for advice on specific topics.

* Content curation - Find interesting stories and newsworthy items related to your niche, and share them across various platforms.



How do you attract leads?

Once you finally have a steady stream of leads coming into your pipeline, it's important to nurture them until they become clients. Here are four steps to follow:

1. Followup - After meeting with a potential client, always send him an email thanking him for taking the time to talk with you. Not only does it show appreciation, but it also gives you an opportunity to discuss what you talked about and possibly offer additional value.

2. Provide solutions - Your potential client needs a solution, right? So provide one. In addition to offering a free trial period, you can always suggest a discount code or coupon code for purchasing later. And never forget to add value.

3. Ask questions - You wouldn't go anywhere without asking questions, right? Whether it's during initial conversations or after receiving feedback, always solicit ideas and opinions from your potential clients. This shows interest and respect, giving them confidence to continue communicating with you.

4. Reassure them - Remember, you're selling a service rather than a tangible item. Make sure your clients feel comfortable enough to trust you before moving onto bigger deals. That doesn't mean you need to lie, however. Instead, reassure them that you'll deliver on promised timelines and quality results.

What is new client lead?

New client leads refer to those who haven't worked with your organization previously. Sometimes referred to as cold calls, these individuals will likely be unfamiliar with you and your business. Therefore, it's essential that you present yourself in the best light possible. Keep in mind that they are going to judge you based on your reputation first, so go ahead and prepare accordingly.

For starters, you'll need to make sure that your website looks professional and clean. Invest in high quality images and ensure that the layout follows basic design principles. Also, make sure that every page contains key elements like headlines, bullet points, and subheadings. Always include your contact info, along with a clear Call To Action button directing visitors back to your landing page. You can also encourage readers to subscribe to your newsletter, blog feed, etc., in order to stay informed.

It's critical that you focus on creating a positive experience while interacting with these individuals. Never pressure them to sign anything unless absolutely necessary. And above all, treat everyone you come in contact with respectfully. No matter whom you speak with, you must act professionally. Even if you disagree with their opinion, remain polite.

While it may seem daunting at first, learning how to interact with clients will pay dividends down the road. With proper training, you'll soon discover that being mindful of your interactions will yield much better results.

When you're looking at potential clients, there's one thing that stands out above all else: money! It doesn't matter if you sell software products, services, or even physical things like cars and houses - your customers' wallets have got to open up before they'll consider buying anything from you. This means that every single person on your contact list has some sort of financial responsibility attached to them that needs to be taken care of first. The question then arises as to whether these individuals should be considered "leads" or not.

The answer depends entirely upon which industry you work in, but regardless of what you do, it's important to understand the differences between a lead and a customer so that you can treat each with appropriate respect. If you don't know where to start, here are three simple tips to help you get started.

What is the difference between a customer and a lead?

A good analogy would be someone going into a store to buy something specific. For example, let's say you want to go shopping at Target. You'd probably head over to the grocery section first because most likely those items will already be stocked. But maybe you see an item you really need (like toilet paper) and decide to check out the household goods aisle instead. After seeing a few options, you may decide you actually prefer the brand of detergent that's being sold alongside it since it seems to match better with the color scheme of your kitchen. In any case, you've now made your purchase by purchasing the necessary product. That was easy enough.

Now imagine this same scenario except you're buying a car rather than groceries. When you walk through the showroom doors, you see several vehicles in various colors and configurations sitting idle next to each other while prospective buyers sit around casually chatting among themselves. As soon as you step into the room, however, you realize that you're much more interested in the black sedan parked directly across from yours. You immediately begin talking about why you think the vehicle is perfect for you and ask the salesman questions regarding its history, maintenance costs, warranty coverage, etc., until he realizes you're serious about owning it. At this point, the dealership manager approaches you and asks you, "Hey buddy, you ready to take her home?" To which you respond, "Yep!" And off you drive away happy.

That's exactly what happens with each individual on your contact list. They're either currently thinking about making a purchase or are actively considering doing so within the near future. Either way, they present you with the opportunity to make a sale.

What is the difference between a lead prospect and customer?

If we were to take our previous analogy further, we could picture ourselves walking back towards the car after leaving the dealership. Now imagine that the salesman had told us right away that the vehicle wasn't available in our desired size and color. We might still be interested, though, especially if the price tag is low enough compared to similar models. So he offers to order another model specifically for us and tells us to come pick it up once it arrives. He also hands us his card so that we can call him whenever we happen to remember that we wanted to trade-in our old ride.

This isn't quite the same as having purchased the new vehicle yet, but it's certainly close. Instead of merely hearing about the possibility of trading in their existing car, the dealer gave them an actual reason to act quickly. Not only did they provide information on the benefits of trading in versus selling outright, but they also offered to give them cash upfront and cut down the time frame needed to complete the transaction. Because of this extra incentive, they became a lead prospect, not just a customer.

Can a current customer be a lead?

Yes. Although many companies use the term "customer", it's possible to qualify your relationship with certain people without ever referring to yourself as such. Let me explain. Imagine that you own a bakery and you offer free cake pops to everyone who comes into your shop. Every day, you keep track of how many people enter your establishment, whether they buy anything, and how long they stay. Then one day, you notice that the number of people coming inside keeps increasing, but none of them buy anything. What does this tell you? Well, it tells you that you have developed a valuable asset: a lead.

You can apply this concept anywhere you interact with potential customers. For instance, suppose you run a blog and you regularly post content related to your company's field of expertise. Over time, you become aware of the fact that visitors tend to stick around longer if they receive personalized attention. Rather than simply responding based on keywords, you start tailoring your posts to address common concerns and issues that readers bring up. Eventually, you build relationships with these people, leading to additional traffic and eventually resulting in more revenue.

As you continue to grow your audience, you learn that certain members of your community have more influence than others. These users often end up becoming valuable assets because their opinions carry weight with other followers. By taking advantage of these influencers, you can turn them into lead prospects.

What is it called when a lead becomes a customer?

It's pretty obvious that once you reach the stage of generating leads, you've reached the point of creating profitable opportunities. However, sometimes it can be difficult to determine exactly when a prospect turns into a customer. Sometimes the line gets blurred between the two stages, especially during the early days of a campaign. Here at LeadProfits, we try to avoid using the terms "lead" and "prospect" interchangeably altogether. A lead is somebody that we haven't yet turned into a qualified lead candidate, whereas a prospect is anyone who hasn't entered the final phase of the sales funnel yet.

So what does it mean to convert a lead into a customer? Basically, it means that you've earned the trust of your target market, which allows you to move forward with building a strong rapport with them. Once you develop this level of understanding, you can engage them in meaningful conversations and establish mutual interests. Ultimately, this results in a decision to make a purchase or sign up for recurring service payments.

To sum everything up:

Leads = Prospects + Customers = Leads > Prospects

A lead is the first step towards becoming a customer. It's a person you're trying to get on board with your product or service. A lead could be anyone from an existing client, a new potential client, someone who has shown interest in your work, or even someone you've met at networking events.

But not all leads are clients! In fact, it would make sense that they aren't. If you were selling cars, wouldn't you want to have as many customers as possible so you can build up your car dealership rather than just focus on one or two? This also applies within sales teams too - if you only had one or two clients working for you, then how well could you provide them with the support and services they needed? You'd struggle to keep them happy.

So why call them "clients" then? Well, because this word has been used by businesses since time immemorial. It's not something new though. We use it when talking about our friends and family members too - but does it mean anything else? Does it mean that they're going to buy from us? No, it doesn't. And neither should it.

It means nothing other than that we think they might become a future client (and vice versa). But whether they will actually purchase our products or services isn't important here. What matters is that we know which ones to target and approach with offers of value.

This guide will help you understand exactly what a client lead is, and explain the differences between a lead and a prospective client. So let's take a look...



Is a lead a client?

To put things into perspective, there are three main ways in which you'll come across leads: through cold calling campaigns, via social media, and referrals. I'm sure you already know what each method involves, but let me briefly outline them anyway for clarity.

Cold Calling Campaigns: When using such a campaign, you'll often need to contact hundreds of people before you finally find one who may respond positively to your offer. However, some companies choose to bypass this process altogether and send out emails directly to their database instead. These emails contain information relating to their company, offering free gifts to those who sign up, and asking them to fill out a form where they give permission for their details to be shared with third parties, including your company. Some companies go further still and hire telemarketers to phone these contacts to try and win over the hearts and minds of potential customers.

Social Media Marketing: Social media is great for getting exposure to lots of people quickly. By creating valuable content and sharing it around on various platforms like Facebook and Twitter, you can gain followers very easily. Once you start building up a following, you can begin to reach out to them, hopefully resulting in them signing up for your newsletter or joining your email list. Then once they do, you can market your brand to them, giving them special deals and discounts, and promoting your latest products. There are plenty of tools available online that allow you to manage everything automatically without having to lift a finger yourself.

Referral Marketing: Referrals are fantastic sources of leads. They're usually generated by good old-fashioned cold calling. Someone comes into your office or calls you after meeting you somewhere else, telling you about a friend or colleague whom they trust enough to recommend to you. Your next question should probably be 'how did they hear about me?' After hearing their story, you ask them if they're interested in learning more about your product/service. If they say yes, you now have another source of leads waiting for you.

These three methods are obviously far easier to implement in certain industries than others. For example, telemarketing requires training to learn how to effectively communicate with strangers, whereas referral marketing relies heavily on trust. The same goes for social media marketing. Although it allows you to connect with thousands of people simultaneously, most won't actively share their personal data willingly unless they feel comfortable doing so.

The point being made here is that every industry has its own unique way of generating leads - and the best thing you can do is experiment until you find what works best for you. Don't worry about the terminology though - everyone uses terms differently. Just remember that whatever you're looking to achieve, whether you're targeting existing clients or attracting new ones, you always aim to convert your leads into paying customers.

What are your strategies for finding client leads?

Once you have found the right type of lead, it's time to move onto the second stage of the funnel. From there, you'll need to identify more potential customers. As mentioned earlier, you can do this in several ways: through cold calling campaigns, social media marketing, or referrals. Let's talk about both options separately.

Cold Calling Campaigns: Cold calling is extremely effective when done correctly. You must treat each lead as separate individual and never rush through any conversation. Remember, this is the crucial moment where you convince people to join your team or give you permission to sell to them. Any mistakes during this part of the process can end up costing you money, so don't make them.

If you decide to pursue this route, consider hiring professional telemarketer services. They will handle much of the hard work for you while allowing you to concentrate fully on making sales. Alternatively, you can outsource the whole process to an expert provider, taking care of all the heavy lifting. Either way, ensure you follow these steps carefully:

1) Ask questions about the person's current situation.

2) Explain your role and what benefits you can bring them.

3) Provide useful advice based upon experience. People love experts, especially when they don't have to pay for it.

4) Make a proposal. Offer incentives, free trials, bonuses, etc., depending on the nature of the relationship.

5) Always close with a clear action plan. Tell them what they need to do next to show that you're serious.

6) Keep detailed notes of your conversations so you can refer back later for reference purposes.

7) Follow up promptly if necessary.

8) Treat each lead as a precious gem, worthy of respect.

9) Never, ever spam people.

10) Be honest and upfront about your intentions.

11) Ensure you record the names and numbers of all leads.

12) Use quality scripts to avoid wasting time.

13) Stay focused throughout the entire process.

14) Do not waste time chatting unnecessarily.

15) Give genuine feedback and opinions.

16) Encourage positive responses.

17) Offer additional incentive packages to encourage further engagement.

18) Set firm deadlines on closing accounts.

19) Take advantage of opportunities to meet new people.

20) Build relationships with colleagues.

21) Network regularly with influencers.

22) Get involved in local communities.

23) Become familiar with common objections.

24) Learn how to deal with rejection gracefully.

25) Create a strong brand image.

26) Avoid sending multiple messages per day.

27) Have fun along the way.

28) Focus on results rather than quantity.

29) Find creative ways to promote your brand.

30) Develop a system for automating processes.

31) Test frequently.

32) Focus on retention rates rather than acquisition rates.

33) Consider outsourcing tasks.

34) Know your competition.

35) Identify gaps in your knowledge.

36) Learn from failure.

37) Look for trends.

38) Measure success.

39) Reward performance.

40) Share knowledge with peers.

41) Understand your audience.

42) Don't forget to stay humble.

43) Embrace change.

44) Celebrate successes.

45) Recognise achievements.

46) Seek mentors.

47) Plan ahead.

48) Think long term.

49) Invest wisely.

50) Trust no-one.

51) Unite under a single cause.

52) Work smart, not harder.

53) Enjoy life.

54) Be patient.

55) Be grateful.

56) Love deeply.

57) Smile.

58) Laugh.

59) Cry.

60) Admit mistakes.

61) Accept criticism.

62) Be open minded.

63) Listen intently.

64) Express gratitude.

65) Show empathy.

66) Seek wisdom.

67) Appreciate beauty.

68) Respect truth.

69) Act responsibly.

70) Believe in goodness.

71) Believe in yourself.

72) Believe in humanity.

73) Believe in justice.

74) Believe in freedom.

75) Believe in equality.

76) Believe in tolerance.

77) Believe in peace.

78) Believe in progress.

79) Believe in prosperity.

80) Believe in science.

81) Understand history.

82) Understand religion.

83) Understand art.

84) Understand literature.

85) Understand music.

86) Understand mathematics.

87) Understand geography.

88) Understand politics.

89) Understand economics.

90) Understand psychology.

91) Understand sociology.

92) Understand philosophy.


Author

Anyleads

San Francisco

We are the leading marketing automation platform serving more than 100,000 businesses daily. We operate in 3 countries, based in San Francisco, New York, Paris & London.

Join Anyleads to generate leads

Error! Impossible to register please verify the fields or the account already exists.. Error, domain not allowed. Error, use a business email. Welcome to the Anyleads experience!
More than +200 features to generate leads
Register to start generating leads

Create your account and start your 7 day free trial!

Error! Impossible to register please verify the fields or the account already exists.. Error, domain not allowed. Error, use a business email. Welcome to the Anyleads experience! By registering you agree to the Terms and conditions agreement.
More than +200 features to generate leads

We offer multiple products for your lead generation, discover them below!

>> Unlimited access to all products with one single licensecheck our pricing.